Cordless Telephone with Caller ID, Clock
2 Pieces in Set Includes Cordless Handset, Base
Features: Handset Locator, Speed Dial, Flash Function, Name and Number Storage, Call Waiting
Other Features: Expansion Up to 4 Handsets, Wall Mountable, DECT 6.0 Frequency Technology
Works with GE 27911FE1, 27911EE1
Product Details
Product Dimensions:
6 x 16 x 10 inches ; 3.6 pounds
Shipping Weight: 13 pounds
Shipping: Currently, item can be shipped only within the U.S.
ASIN: B0016CFM6I
Item model number: 27956FE1
Average Customer Review:
This review is from: GE 27956FE1 Dect 6.0 Photo Phone with Photo CIDI purchased the GE PhotoPhone Model number 27956FE1 as a Christmas gift for my mother in December of 2008. The phone worked fine for a couple of months then during a visit with my mother I noticed that the phone display presented just a white screen. I called the number in the Users Guide. I was told to unplug the phone from the power outlet, unplug the phone from the phone line, remove the battery from the handset, and leave the phone unplugged for 10 minutes. I followed the instructions and that appeared to resolve the problem.But then in April I found the same thing had happened to the phone. I tried the same procedure and this time it didn't work. I packed the phone up, got on the Internet and downloaded a pdf copy of the phone guide and returned the phone to the address in the guide paying the shipping charge of $11.52. After about 3 weeks we receive a notice there is a package that has been returned from Thompson. We go to the post office and find that the package had been returned because the address was incorrect. In fact we are told that the address was changed over a year ago. We are charged $10.66 for the returned package. I then call the customer service number and complain about the fact that the address the documentation tells me to send the phone to is not in fact the correct address. I was interested in either getting my postage back or having them send me a replacement phone without my having to resend the old phone. I talked to a help desk person who basically told me that she didn't believe me when I said that I had gotten the wrong address from documentation I had downloaded from the Internet. She told me that the Warranty did not include shipping and that basically I would have to incur additional shipping cost to have the phone serviced. So I asked to speak to a supervisor. The supervisor tells me that the Users Guide says that I need to call their 800 number to obtain Warranty service and if I had done that they would have told me the new address where I should send the phone. I point out that I already called the 800 number and at any rate in the second paragraph it says, "For instructions on how to obtain a replacement unit, refer to the warranty included in this guide or call customer service". Then I refer him to the warranty which is where it tells you to send the unit to the wrong address. All he kept saying was that the Warranty did not include shipping and that I should have called the 800 number. I asked him if I could speak with his supervisor and he said there was none and referred me to an address where I could send a written complaint. So I send a letter to the address provide and they send me a generic response that makes it clear they never read the letter. Bottom line, if you want to buy a product that doesn't work from a company that isn't interest in providing any service for it by all means purchase one of these phones. As for me, I think I'll keep my distance from anything with the Thompson or GE logo on it. Good luck....
This review is from: GE 27956FE1 Dect 6.0 Photo Phone with Photo CIDI was so wowed by the look I picked it up off the shelf and bought it. My first disappointment was discovering it had no speakerphone. My biggest disappointment is the photo errors mentioned in other reviews. I'm a well-experienced computer builder/trainer and even with my background there is no discernible pattern to why some pictures work fine and others don't -- even within the same batch. The PhotoFrame sits on a shelf in the living room and at night, watching TV, the error message sporadically flashes with an all-white background. Very very disappointing. If I hadn't tossed the box I'd return it....
This review is from: GE 27956FE1 Dect 6.0 Photo Phone with Photo CIDPhone works just fine. The screen, however, stopped working and just stays bright white. I liked it when it worked. It cost too much to break this soon. I have emailed GE's tech support but not heard back....
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